FAQ: Package

LAST CALL PACKAGE

► Customers purchasing Last Call Package will be able to enjoy the special promotion rate within a time period. We take an example of promotion period of 12:00PM – 4:00PM, $2.00 for 3 hours for instance.

► If customers that come in 12:02PM, then purchase this package, they will be able to play until 3:02PM.

► If customers that come in 2:02PM, then purchase this package, they will be able to play until 5:02PM even if the promotion ends at 4:00PM.

► Customers can purchase this package the very last minute (3:59PM) to enjoy the full 3 hours, as long as they purchased it during the promotion period.

► Balance is not refundable and cannot be carried forward upon early checkout.

► The system will checkout the customers automatically when the time is up.

► Time extension is not allowed for this package. Should any customers would like to continue using the PC, they will need to purchase the same package as long it is available during the period.

FULL DEDUCTION PACKAGE

► Full Deduction Package is similar to Last Call Package. The only difference between them is Full Deduction Package will end according to the promotion time regardless of the remaining balance credit.

► Customers purchasing Full Deduction Package will be able to enjoy the promotion rate within a time period. We take an example of promotion period of 12:00PM – 4:00PM, $2.00 for 3 hours for instance.

► If customers that come in 12:02PM, then purchase this package, they will be able to play until 3:02PM.

► If customers purchase this package at 3:30PM, they will still need to pay $2.00 for the package even usage time is only 30 minutes. Customers will be forced to checkout automatically by the system when the promotion period ends.

► Balance is not refundable upon early checkout.

► Should any customers would like to continue using the PC, they will need to purchase the same package as long it is available during the period. The system will checkout the customers automatically when the time is up.

BUFFET PACKAGE

► Buffet Package is the most special Package among all.

► Take an example of the buffet package is set from 12:00AM – 6:00AM daily for $3.00.

► Customers can use the PC as long as they need within the stated buffet package time (in this case, 12:00AM – 6:00AM), just by paying $3.00.

► Package purchased is not refundable.

► Customers that come later (for instance, 4.02AM) will still need to pay $3.00 to enjoy this package.

► Therefore, customers that purchase this package as early as possible will be able to enjoy better rates for the count.

► The system will force checkout the customers when the package time is up (in this case, 6:00AM).

COUPON MODE

► Customers can purchase this package any time. The Coupon Mode is similar to the normal package, but the advantage of this package is the unfinished or unused balance can be carried forward or kept within a period before expiry.

► For example, a normal package for 20 hours is $10.00 and you will have to finish the balance at one go. All unused balance will be forfeited if the customers checkout early.

► Meanwhile, if Coupon Mode is purchased with a validity of 3 days from date of purchase, customers can use the 20 hours at their free will without being forced to use the 20 hours at one go during the 3 valid days. Unused balance time will only be forfeited after 3 days. The coupon’s validity date cannot be extended upon purchase. Find this

► Customers will be forced to checkout automatically by the system when the balance time is 0:00.